Glossary
What is Call transcription?
A written record of everything said on a call.
Definition
Transcription turns call audio into searchable text, labelled by speaker. With AI calls it happens automatically for every call.
Why it matters
Transcripts let you check quality, find objections, train your team and prove what was said.
How RANA AI uses it
Every RANA call is recorded and transcribed, with a summary and lead score.
Hear it for yourself
Talk to Rana, our own AI employee, right now in your browser — in English, Telugu, Hindi, Tamil or Kannada. No sign-up.