Glossary
What is Call recording consent?
Informing callers that a call is recorded — and why.
Definition
It is good practice (and often expected by regulators and customers) to tell callers that the call may be recorded for quality and service, typically in the greeting.
Why it matters
Being transparent builds trust and protects you if a dispute arises.
How RANA AI uses it
Add a one-line recording notice to your agent's greeting in any language.
Hear it for yourself
Talk to Rana, our own AI employee, right now in your browser — in English, Telugu, Hindi, Tamil or Kannada. No sign-up.