Telecaller software where the AI makes the first call
Most telecaller software makes human dialling faster: a list, a dial button, a disposition dropdown. That still leaves your team spending the day on unanswered calls, wrong numbers and 'call me later'. RANA flips it: an AI calling agent dials the list, has the first conversation, qualifies and schedules — and your telecallers only call back the people who are ready.
Traditional telecaller software vs AI-first
| Dialer / telecalling CRM | RANA AI calling agent | |
|---|---|---|
| Who dials | Your telecallers | The AI — several calls at once |
| Unanswered and wrong numbers | Your team's time | Handled and retried automatically |
| First conversation | Telecaller reads a script | AI has it in the lead's language |
| Notes and disposition | Typed manually (often skipped) | Transcript, summary and score for every call |
| Hours | Shift hours | 24×7 within calling-hour rules |
| Telecaller's day | Mostly dialling | Only hot leads and closing |
What's included
- Bulk calling campaigns from a CSV or your lead source, with retries
- Hot / warm / cold scoring with a one-line reason for every lead
- Call recordings, transcripts and searchable history
- Instant hand-off: hot leads land on your team's WhatsApp, Slack or email with the full summary
- Mission control: a live view of calls in progress and results today
- Do-not-call list and calling-hour controls
Do you still need a dialer?
If your team makes most of its money in long human conversations — negotiation, closing, relationships — keep them on the phone, but let the AI do the work before that: first contact, qualification, reminders, and re-engaging old leads. Many teams find that a smaller team with an AI calling agent in front closes more than a large team dialling cold.
Frequently asked questions
Can my telecallers see what the AI said?+
Yes — every call has a recording, transcript and summary, so a telecaller calling back knows exactly what the lead asked and where the conversation stopped.
Does it replace my CRM?+
No. It sends each lead card to your CRM through a webhook (or to WhatsApp, Slack and email). Many teams use it with their existing CRM.
How quickly can we go live?+
Usually within a few days: we set up your AI employee with your script, prices, FAQs and languages, you test it by talking to it in your browser, and then we connect your number. You can start with the 14-day free trial with 100 minutes — no card needed.
What does it cost?+
Plans from ₹4,999/month (400 minutes), billed in 30-second pulses. Starter is ₹9,999/month for 1,000 minutes and Growth ₹29,999/month for 3,500 minutes. Prices exclude GST. See the pricing page for every plan.
Will callers know they are talking to an AI?+
The agent introduces itself by the name you choose and speaks naturally, with natural pauses and interruptions. We recommend being open that it is an AI assistant — callers care far more that they got a quick, correct answer than who gave it.
Talk to Rana, our own AI employee, right now in your browser — in English, Telugu, Hindi, Tamil or Kannada. No sign-up.