Every patient call answered.
Even when the front desk is full.
RANA books and confirms appointments, reminds patients, answers questions about doctors, timings and services, and follows up after visits — in Hindi, Telugu, Tamil, English and more. It never gives medical advice.
What slows down clinics, hospitals and diagnostic centres.
When the receptionist is with a patient, the phone rings out.
Patients forget appointments without a reminder.
Timings, fees, doctor days and test prices — hundreds of times a week.
Patients call when the clinic is closed and book elsewhere.
Collecting patient details at the counter slows the queue.
Post-procedure and review calls depend on staff remembering.
Patients call in languages the front desk may not speak.
Patients call repeatedly to ask if reports are ready.
One AI employee across the whole journey.
- STEP 1Enquiry
- STEP 2Book
- STEP 3Confirm
- STEP 4Remind
- STEP 5Visit
- STEP 6Follow up
Each step below is a call RANA can make or take for you — every call recorded, transcribed, summarised and scored, with hot results sent to your team instantly.
10 ways RANA AI can work for your healthcare business.
Books appointments with the right doctor and slot.
Answers questions about services, fees and timings.
Calls to confirm or reschedule upcoming appointments.
Reminds patients the day before and reduces no-shows.
Checks in after visits and books review appointments.
Insurance, parking, reports, payment — answered instantly.
Collects new-patient details before the visit.
Explains packages, tests and procedures with prices.
Shares which doctor is available when, and for what.
Collects feedback and handles reports and next steps.
Pick a use case. Watch it. Then try it yourself.
Books appointments with the right doctor and slot.
Customised to your business, not a template.
You decide what Rana knows, asks, says and where the results go. Change it any time in plain language and test it before a single patient hears it.
- 01Share your information — website, brochure, FAQs, price lists
- 02Pick use cases and write (or let RANA write) the script
- 03Test it by talking to it, then go live on your number or list
- 04Watch results land: recordings, transcripts, scores, alerts
- ✓Doctors, departments, timings and fees
- ✓Your booking rules and slot lengths
- ✓Preparation instructions per test
- ✓Languages your patients speak
- ✓What must always go to a person
- ✓Bookings to your HMS, Sheets or WhatsApp
Does it give medical advice?+
No. It answers practical questions and takes appointment requests. Anything clinical goes to your staff.
Can it book into our hospital system?+
It sends booking requests to your front desk on WhatsApp or email, or into your system through a webhook on request.
Is patient data safe?+
Calls, recordings and transcripts stay in your RANA account, visible only to your team.
Build Rana AI for
your business.
Start with a free proof run on your own patients, or let our team set it up with your scripts and data.