// RANA AI FOR TRAVEL & HOSPITALITY

No missed bookings.
Even at 11 PM.

RANA answers reservation calls, takes room, table and tour bookings, confirms arrivals, handles itinerary questions and collects feedback — in the guest's language, any hour.

10 use casesInbound + outbound11 Indian languages + EnglishLive in days
// THE CHALLENGE

What slows down hotels, resorts, restaurants and travel agencies.

01
Phones ring during service

At check-in rush or dinner, nobody can answer.

02
Night calls go unanswered

Travellers plan late; calls after hours are lost bookings.

03
Many languages

Guests call in Hindi, Telugu, Tamil, English and more.

04
No-shows

Bookings without confirmation calls leave empty rooms and tables.

05
Same questions

Rates, check-in times, directions, pet policy — all day.

06
Group and event enquiries

Large enquiries need quick qualification.

07
Itinerary changes

Travel customers call to change dates and need fast answers.

08
Little guest feedback

You hear about problems only in online reviews.

// HOW RANA AI HELPS

One AI employee across the whole journey.

  1. STEP 1Enquiry
  2. STEP 2Book
  3. STEP 3Confirm
  4. STEP 4Arrive
  5. STEP 5Stay
  6. STEP 6Feedback & return

Each step below is a call RANA can make or take for you — every call recorded, transcribed, summarised and scored, with hot results sent to your team instantly.

// USE CASES

10 ways RANA AI can work for your travel & hospitality business.

01INBOUND
Room reservations

Takes room booking requests with dates and guests.

02INBOUND
Table reservations

Books tables, including large groups and occasions.

03OUTBOUND
Booking confirmation

Confirms arrivals the day before to cut no-shows.

04INBOUND
Guest FAQs

Directions, timings, policies and amenities — answered instantly.

05INBOUND
Package & tour enquiries

Explains packages and qualifies travel enquiries.

06INBOUND
Group & event enquiries

Qualifies weddings, offsites and group bookings.

07INBOUND
Itinerary changes

Handles date changes and cancellations per policy.

08OUTBOUND
Pre-arrival upsell

Offers upgrades, spa and dining before arrival.

09OUTBOUND
Post-stay feedback

Collects feedback and catches unhappy guests early.

10OUTBOUND
Past-guest offers

Invites past guests back with seasonal offers.

// EXPERIENCE IT

Pick a use case. Watch it. Then try it yourself.

1 · WHAT SHOULD RANA DEMONSTRATE?

Takes room booking requests with dates and guests.

2 · PERSONALISE WITH YOUR WEBSITE (OPTIONAL)

Without a website, Rana plays Lakeview Resort, a resort with rooms, a restaurant and weekend packages.

3 · LANGUAGE
TRAVEL & HOSPITALITY · ROOM RESERVATIONS
Lakeview Resort
SAMPLE CALL · INBOUND
SAVED TO YOUR CRM AFTER THE CALL
Listening…
// MAKE IT YOURS

Customised to your business, not a template.

You decide what Rana knows, asks, says and where the results go. Change it any time in plain language and test it before a single guest hears it.

  1. 01Share your information — website, brochure, FAQs, price lists
  2. 02Pick use cases and write (or let RANA write) the script
  3. 03Test it by talking to it, then go live on your number or list
  4. 04Watch results land: recordings, transcripts, scores, alerts
YOU CONTROL
  • ✓Rooms, rates, menus and packages
  • ✓Booking rules and cancellation policy
  • ✓Upgrade and upsell offers
  • ✓Guest languages
  • ✓When to hand over to the front office
  • ✓Bookings to your PMS, Sheets or WhatsApp
// QUESTIONS
Can it confirm bookings itself?+

It takes booking requests and sends them to your front office or PMS (via webhook) to confirm against availability.

Does it work for restaurants?+

Yes — table bookings, timings, menu questions and large-group requests.

Can it talk to foreign guests?+

Yes — English, Spanish, French and Japanese, plus 11 Indian languages.

// NEXT STEP

Build Rana AI for
your business.

Start with a free proof run on your own guests, or let our team set it up with your scripts and data.

Start free trial