Glossary
What is Speech-to-text (ASR)?
Technology that turns spoken words into text — the 'ears' of an AI voice agent.
Definition
Automatic speech recognition converts audio into text in real time. For Indian calls it must handle code-mixing (Hindi + English in one sentence), accents, noisy lines and 8 kHz phone audio.
Why it matters
If the agent mishears, everything after goes wrong. Test with real callers in your languages.
How RANA AI uses it
RANA's engines are chosen and tuned for Indian languages on phone-quality audio.
Hear it for yourself
Talk to Rana, our own AI employee, right now in your browser — in English, Telugu, Hindi, Tamil or Kannada. No sign-up.