Glossary

What is CPaaS?

Communications Platform as a Service — APIs for calls, SMS and WhatsApp.

Definition

CPaaS providers offer building blocks (numbers, calling, messaging) that developers use to build communication features into their products.

Why it matters

Great if you're building; overkill if you just want calls answered.

How RANA AI uses it

RANA is a finished product on top of this layer — you get the AI employee, not the building blocks.

Hear it for yourself

Talk to Rana, our own AI employee, right now in your browser — in English, Telugu, Hindi, Tamil or Kannada. No sign-up.

Related